Terms & Conditions

By accessing and utilizing the services of Book a Chef, you accept and agree to be restricted by the terms and provisions of this agreement. Also, when using these particular services, you shall be subject to any posted instructions or rules applicable to such services. Any participation in this service will establish acceptance of this agreement. If you do not consent to abide by the above, please do not use this service. The Book a Chef Web App and its unique content, features, and functionality are owned by [Owner of the Web app] and are protected by international copyright, trademark, patent, trade secret, and other intellectual assets or proprietary rights laws. The company holds the freedom to modify these conditions from time to time as it sees fit and your continued use of the web app will signify your acceptance of any adjustment to these terms. If there are any alterations to our privacy policy, we will announce that these alterations have been made on our home page and other key pages on our Web app. If there are any modifications in how we use our web app customers' Personally Identifiable Data, notification by email or postal mail will be made to those affected by the modification. Any revisions to our privacy policy will be posted on our web app 30 days before these modifications take place. You are therefore instructed to re-read the terms and conditions regularly.

Privacy Policy

You must create an account to use 'Book a Chef' services and API. To create an account, you will be asked to provide certain basic information. This information may include your name, address, mobile number and email address. Such information will be held and used by 'Book a Chef' by 'Book a Chef' privacy policy, which dictates the use of any personal data provided by you to 'Book a Chef'. Book a chef believes that privacy is important to the success and use of the Internet. This record sets forth Book a chef policy and explains the practices that we will follow concerning the privacy of the data of users of this web app. Should you have any questions about this policy or our practices, please send an email to support@bookachef.in Book a chef collects your personal information online when you voluntarily provide it to us. If you wish to register online, we ask you to give limited personal information, such as your name, address, telephone number and/or email address. We also collect data that will allow you to set a username and password if you would like to do that. The following personal information is collected, held, and processed by the Company: Name - To differentiate individuals/unique indicator, Address - To make contact, communicate, a unique marker, required for payroll, Mobile Number - To enable contact via; telephony; SMS; Email Address - To enable contact; receive information; a unique indicator, Bank Details - Required for payroll purposes, only used during payment transactions.

Cookies

Bookachef ("us", "we", or "our") uses cookies on www.bookachef.in (the "Service"). By using the web app, you allow the use of cookies. In our terms and conditions under the privacy policy, we define what cookies are, how we will use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further data about cookies. What are cookies? Cookies are small bits of text sent by your web browsers like Google Chrome or Mozilla Firefox by a website you visit. A cookie record is cached in your web browser and allows the Service or a third-party to identify you and make your next visit easier and the Service more useful to you.

Cookies are of two types mainly "persistent" or "session" cookies. How Bookachef uses cookies: When you use and access the web app to access our service, we may place several cookie files in your web browser. We use cookies for the following purposes: To enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisement delivery and including behavioral advertising. We use both session and persistent cookies on the 'Book a Chef' and we use various sorts of cookies to run the Service: Essential cookies - We may use essential cookies to validate users and prevent fraudulent use of user accounts. Third-party cookies - In addition to our cookies, we may also use various third-parties cookies to record usage statistics of the Service, deliver advertisements on and through the Service, and so on. What are your choices regarding cookies? If you'd like to erase cookies or command your web browser to delete or disallow cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or deny to accept them, you might not be able to use all of the features we offer, you may not be able to save your choices, and some of our pages might not display properly.

  • How to Review and Change Your Personal Information: If you register for a Book a chef account, you may review and edit your personal information by logging in to Book a chef, then clicking on your name at the top of the screen and then clicking on “Manage Profile”, or by logging into Billing and then clicking on “Manage My Account” and then “My Profile,” or by logging in while making an Appointment, then clicking on the “Cancel/Change/Confirm” link and then “Manage my Account”.

  • How We Use Personal Information That We Accumulate Online: Internal Uses; We may use your personal information within Book a chef:

    • (1) To provide you with the services and products you request or that have been ordered and/or requested by your healthcare provider acting on your behalf;

    • (2) To clarify questions about our services; billing, payment systems or use of our web app;

    • (3) To process or manage payments for our services

    • (4) To administer customer surveys

    • (5) To reach you about the services that we offer.

  • Disclosure of Personal Information to Third Parties: We will not reveal any personal data to any third party (excluding our contractors to whom we may provide such information for the restricted purpose of providing services to us and who are obligated to keep the information confidential), unless

    • (1) You have authorized us to do so;

    • (2) We are legally required to do so, for example, in response to a court order or other legal process and/or,

    • (3) It is necessary to defend our property rights related to this web app. We also may share aggregated, non-personal information about web app usage with unaffiliated third parties. This aggregate information does not include any personal data about our users.

A brief of our diversity policy is given below: 'Book a Chef' is committed to treating all employees and applicants equally, fairly and with dignity and respect. It does not discriminate or give less favorable treatment or consideration on the grounds of race, color, religion, nationality, ethnic origin, sex, disability, age or marital status. No one will be disadvantaged by any terms or employment conditions that cannot be proved for operational reasons. A grievance procedure is available to any employee who believes they have been unfairly discriminated against. Extra charges for the special sauces brought by the chefs will be collected by the on-site chef as required. These charges are not included in the package. All payments are due upon receipt. If payment is not received or payment method is declined, the buyer forfeits the ownership of any service. If no payment is received, no service will be provided. Service may be canceled up until payment has been processed. Once payment has been processed, the user is responsible for payment. Any complaints about service or chef may be sent to our support team: support@bookachef.in or 9867615114. Each case will be looked at individually, and the chef will be in contact as well. Any delay in or failure of performance by 'Book a Chef' under this License Agreement will not be considered a violation of this License Agreement and will be excused to the extent caused by any occurrence beyond its reasonable control, including, but not limited to, acts of God, power interruptions, failures of the Internet, failures of banking or any other unforeseeable circumstance.

Refund and Cancellation Policy

You may request to cancel your booking for a full refund, up to 3 hours before the date and time of the event. Cancellations after 3 hours before the event will not be accepted. When you book for a chef from our platform, you agree to these terms. Refund of your canceled orders will be processed in 4-7 working days.

Termination Clause

We may annul your access to the Web app, without cause or notice, which may result in the forfeiture and destruction of all information correlated with your account. All terms of this Arrangement that, by their characteristics, should survive termination shall survive termination, including, without restriction, ownership terms, warranty disclaimers, compensation, and boundaries of accountability.

These terms and conditions are subject to change.